Price Policy

Quality Products

Expert Guidance

Customer Satisfaction

Zua Health Price Match Guarantee

At Zua Health, we’re committed to offering you the best value. That’s why we guarantee to match or beat any advertised price on the same product from another authorised Australian retailer — with a few simple conditions:

Price Match Conditions:

  • Identical Product: The item must be the same in terms of quality, and specifications.
  • Authorised Australian Retailers Only: We only match prices from Australian retailers with physical showrooms or retail outlets where you can actually view the products before purchasing.
    (We do not price match online-only platforms such as eBay, drop shippers or marketplaces without a physical store).
  • In Stock & New: The item must be in stock, boxed, and in brand-new condition (not demo models, refurbished or second-hand).
  • Publicly Advertised: The competitor’s price must be publicly advertised and verifiable. You must provide valid proof of the offer.
  • No Typo Errors: We do not match pricing errors or misprints.
  • Freight Consideration: When comparing interstate prices, freight must be factored in. We do not match or beat freight charges separately.
  • Time of Sale: Price matching is only valid at the time of purchase and cannot be applied retrospectively.

Want to request a price match?
Simply contact us with a link or copy of the advertised offer, and we’ll take care of the rest.

Have questions? Contact our team — we’re always here to help.